Lead ProductDesignerWorking at the Intersection ofUXandAI
I blend domain expertise, modern UX practice, and AI-powered problem solving to help teams deliver clarity, meaningful impact, and long-term value.
Selected case studies showing how I approach complex systems & workflows...
Shifted scheduling from a calendar-first to a patient-first flow, improving usability and decision quality

I designed and prototyped a system-driven appointment creation flow where staff start with patient intent and constraints, and the system recommends valid time options. Built as an AI-native prototype in Windsurf and used as a lightweight Next.js demo.

Designed a Twitter spam moderation workbench, increasing moderator efficiency by 22% and improving AI/ML training data quality

I designed Innodata’s Twitter Spam Violation Workbench to support high-volume annotation, unifying critical context and tools so moderators could work faster and deliver higher-quality, more consistent labels that improved downstream AI/ML model training at Twitter.

Enabled 5,000+ clinics to efficiently manage hundreds of payer relationships, reducing administrative burden and improving accuracy for over 1 million patients

I led the end-to-end redesign of Sycle's Payers & Plans system, turning siloed insurance workflows into a unified, scalable experience through deep research, cross-functional alignment, and strong partnership with engineering.

Redesigned how homebuyers explore and customize new homes, increasing conversions by 24%

I led the redesign of Ownly's Build and Price experience, transforming a fragmented flow into a clear, step-based journey through user research, competitive insights, and close collaboration with engineering.

Redesigned event search to give users more flexible query control, increasing engagement by 11% and boosting self-service reporting

I led the redesign of Solink’s Events search experience, introducing a more flexible query builder and saved searches so teams could explore video + PoS data more effectively and create custom reports with less reliance on support.

Working on something ambitious?
I'd love to hear what you're building.