All case studies
From Calendar-First to Patient-First Scheduling
A system-driven appointment creation flow where staff start with patient intent and constraints, and the system recommends valid time options. Built as an AI-native prototype in Windsurf.
Designed a Twitter spam moderation workbench that increased moderator efficiency by 22% while improving the quality of data used to train machine learning models
A Twitter Spam Violation Workbench built for high-volume annotation — unifying critical context and tools so moderators could work faster and deliver higher-quality, more consistent labels.
Enabled 5,000+ clinics to efficiently manage hundreds of payer relationships.
Reducing administrative burden and improving accuracy for over 1 million patients, this end-to-end redesign of Sycle's Payers & Plans system turned siloed insurance workflows into a unified, scalable experience through deep research and cross-functional alignment.
Improved how homebuyers explore, customize, and price new homes, resulting in a 24% increase in conversions
A redesign of Ownly's Build & Price experience — transforming a fragmented flow into a clear, step-based journey through user research and close collaboration with engineering.
Redesigned event search to give users greater freedom in searching their data, resulting in 11% increased engagement and improved self-service reporting.
A redesign of Solink's Events search — introducing a flexible query builder and saved searches so teams could explore video + PoS data more effectively with less reliance on support.
“Cory brings strong product thinking, design leadership, and technical depth to complex problems. He works exceptionally well across Product and Engineering, bringing clarity to ambiguity and helping teams move quickly from ideas to thoughtful, practical solutions. I’d gladly work with him again.”
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